When contacting our customer service by phone, we first ask you to confirm your identity with the Procountor Key -application. With this we can validate your identity and provide a secure service.
- Identity is confirmed using the Procountor Key -application. The same application is also used, for example, to log into Procountor.
- If you have not yet taken the Procountor Key application into use, you can find instructions for installing the application in our manual.
Confirming your identity with the Procountor Key application
If you do not have the Procountor Key application, we will continue to process your case by email for security reasons.