OmaSP: Procountor's instructions for transferred corporate customers

Handelsbanken transfers the banking services of corporate customers to OmaSP (Oma Säästöpankki) on September 1,2024. All Handelsbanken customers may not be transitioning to OmaSp. Customers who are transitioning will be notified by OmaSp.

 

What must be done in the Procountor when the banking services are transferred?

Accounts and payments

• The bank account number will change. You will get a new account number from the OmaSP.
  • Save the new bank account number in Procountor (Management > Company info > Bank account information).
  • The account number and the BIC code will change.
  • WS customer number will change to OmaSP's WS-number.
  • The banking code (customer ID) will remain the same.
• The new bank account cannot be used before 1 September 2024.
• Remember to inform the necessary parties of the changed account number and BIC code. Update the account number on invoice template.
• When the old bank account becomes inactive, set it to Passive -status in Bank account information -view.
  • When the bank account is passive, bank statements and reference payments can still be viewed.
• Euro payments from the European territory will automatically transfer to the new account for three months after the transfer.
• If you have placed invoices for payment (invoices in Payment queued-status) using the old account number, the payments will remain in error when the contract for the old bank account ends. In that case, cancel the payment transactions for these payments.
• If the old bank account has been added to the customer register as a default account, the new bank account is not automatically updated on the customer’s sales invoices. You can change the new default account for customers at once using the Edit multiple -function.

 

E-invoicing and a supplier announcement

• If you only use Procountor’s Apix messaging oy e-invoice addresses, you do not need to take any action.
• If you have an e-invoice agreement with the Handelsbanken, your e-invoice address will remain unchanged but the operator will change to ITELFIHH.
  • Enter your e-invoice address with a new operator as the new address to Management > Company info > E-invoice and Scanning provider addresses -view by pressing the Add bank as operator -button.
  • Save the new address closer to the transition date.
  • Remember to inform your suppliers about your e-invoice address with a new operator. You can use for example Procountor's supplier announcement.
• Keep the old e-invoice address -row in the Procountor, but clear the Sending address -field when the old address is no longer valid.
  • E-invoices that are sent to the old e-invoice address are routed to the new e-invoice address for 3 months.

 

Electronic invoicing for consumers

If you are using electronic invoicing for consumers, please inform our Customer Service that your customership is being transferred from Handelsbanken to OmaSP. You will get more detailed information on how you should act.

 

To-do list

What must be done in Procountor before September 1, 2024:

• The transfer to OmaSP will take place on September 1, when the old Handelsbanken bank account will no longer be valid.
• You will get a new account number from the OmaSP. Save the new bank account number in Bank account information -view. Update the account number on invoice template.
• The new bank account cannot be used before 1 September 2024.
• Remember to inform the necessary parties of the changed account number and BIC code.
• Update the new account number in Procountor's Customer register.
• Check whether you have invoices in Payment queued -status using the old account number.

e-Invoicing

• If you have an e-invoice agreement with the Handelsbanken, your e-invoice address will remain unchanged but the operator will change to ITELFIHH.
• Save your e-invoice address with a new operator to Procountor (Management > Company info > E-invoice and scanning addresses).
• Remember to inform your suppliers about your changed online invoice address.
• If you are using electronic invoicing for consumers, please inform our Customer Service that your customership is being transferred from Handelsbanken to OmaSP.

 

OmaSP's instructions for transferred corporate customers:

https://www.omasp.fi/en/transferred-corporate-customer

 

Additional instructions

Canceling a payment transaction

If you have placed invoices for payment (invoices in Payment queued-status) using the old account number, the payments will remain in error when the contract for the old bank account ends.

The payment can be cancelled by following these steps:

1. Search the invoices from Search > Receipt search -view. Choose Payment queued as Status in Search criteria. 
2. Move from search results to the Payment-view by activating the invoice in search results and click the Payment-button above the search results.
3. In the opening Payment -view, click the Cancel payment -button.
4. You can then pay the invoices from the new bank account.

 

Changing the default account number for customers

If the old bank account has been added to the Customer’s basic info - view in the customer register as the default account, the new bank account is not automatically updated on the customer’s sales invoices.

You can change the new default account for customers at once using the Edit multiple -function.

Edit multiple business partners -view can be accessed in Registers > Business partners by clicking the Edit multiple button. 

1. Go to Registers > Customer register.
2. Click on Edit multiple -button.
3. Click on Search multiple business partners -button. Select all customers or those whose default account you want to change.
4. Click on Edit business partners -button. This opens a new window for mass editing the wanted information. Change the account number to a new account number.
5. Click Continue.