Introduction
This page provides instructions for the automated, self-service integration activation flow. This flow allows you to send a request to activate a new integration to your Procountor environment. The activation steps are mostly carried out within Procountor UI.
Please note that our new self-service activation flow was launched in March 2025. Integration providers are currently in the process of implementing this flow into their systems, enabling Procountor users to seamlessly activate their integrations.
The number of software partners that can offer the self-service activation flow will grow in future. To see which integrations currently support this flow, please visit their Procountor Store pages and look for an activation link, or contact them directly.
(Note: Some of our additional services, such as Kassaturva invoice financing and Maksuvahti debt collection service, can also be taken into use as a self-service within Procountor UI. Their activation processes are unique to them and their instructions can be found in their respective Store pages.)
The Activation Process Overview
Activating the Integration: Step by Step Instructions
1. Opening the Activation Link
Taking a new integration into use starts by opening an activation link provided by the software provider. This activation link may be available on the software provider’s Store page, their website or you may receive it directly from them.
You can find more information about how to locate the activation link from the software provider’s Store page or by contacting them.
2. Going Over the Integration Details and Terms
The activation link will direct you to Procountor, where you are shown more details about the integration. At this stage, you are shown the basic information about the integration, and you are asked to accept the terms of the integration activation.
3. Selecting the Procountor Environment(s)
In case you are a Procountor user in multiple environments (for instance, in multiple companies or organizations), you will be able to select which Procountor environments should take the integration into use.
The list of environments will show these Procountor environments:
- Environments, where you have all rights to user management, i.e. the right to add and remove users and edit their user rights
- Environments, where the integration has not yet been activated through this activation flow
Please note that the environment list may include environments where the integration is already in use. In these cases, the integration has been taken into use before the renewed activation flow.
The software provider (integrator) may have limited the maximum number of simultaneous integration activations. For instance, if the integrator has set the max. number to 20, you can only activate up to 20 integrations at once. The maximum amount will be displayed to you, and you will get an error message, in case the limit is exceeded.
The pricing of using the integration
This stage of the activation flow includes a link to our Procountor’s API Pricing list. However, the price of using the integration between Procountor and the other software depend on the integration.
By default, the API usage monthly fee is billed from the Procountor environment that uses the API (the integration) for data transfers etc. However, in some cases, the fees may not be billed from the end-user, but from the accounting office. You can find more information on the pricing from the software provider’s Store page or by contacting the software provider directly.
4. Going Over the User Rights of the Technical User
The integration pop-up will inform you that a “technical user” is automatically added to your selected Procountor environment(s). This user is a non-human account used purely for integration purposes. Their username and user rights are displayed at this stage.
The user rights and the username of the technical user are preset and cannot be edited. The integrator has defined the user rights based on the integration’s needs. For instance, if the integration is used to create sales invoices in Procountor, the technical user will need user rights for creating sales invoices, etc.
5. Carry out the steps instructed by the software provider
After going over the integration details, you will be directed to the software provider’s website on a new browser tab. The steps that need to be completed at this stage depend on the software provider.
After all steps have been completed, your activation initiation is sent for approval. The activation initiation is confirmed (or rejected) in a matter of minutes.
6. Receive Confirmation About the Integration
In the final step of the activation process, you will see a confirmation of your activation’s status. If you initiated the activation for multiple Procountor environments, you can track the status of each one.
The status information is available in the following places:
- The same pop-up window used during the activation process (the window can be closed).
- Procountor’s front page, in the “Hello” widget. The front page will display the status of your most recent integration activations.
- The email sent to you once all requests have been processed.
Activation request(s) approved
Congratulations, the integration is now “open for business”! If you have any remaining questions about how to use the features unlocked by the integration, please refer to the instructions included on the Procountor Store page or the software provider’s support page.
Activation request(s) rejected
If your activation request was rejected, you can start the process from the beginning. The integration provider will often state the reason for the rejection, which helps you take any required actions before initiating another request. Sometimes, the activation request may also fail due to a “timeout.” In these cases, please try again.
If your activation requests continue to be rejected and you are unsure how to resolve the issue, please contact the integration provider.
Looking for information on how to maintain and remove your integrations? See this article.