Procountor can forward past-due sales invoice assignments automatically to the payment reminder and debt-collection service of Maksuvahti or Ropo Oy.
Please note!
Svea Ekonomi and Visma Duetto services ended by the end of the year 2023. You can no longer choose Svea Ekonomi or Visma Duetto as a new collection partner. If you have been using Svea or Visma and would like to have Maksuvahti or Ropo Oy as your new debt collection parner, you can do it in the Debt collection settings (Management > Company info > Debt collection settings).
Here you can read how to change the collection partner in Procountor.
Updates for the invoices sent to Svea and Visma are still done, so if they get payments or credit invoices, that information is still passed forward.
Payment reminder and debt-collection services Maksuvahti
- With the Maksuvahti service, you can collect your outstanding receivables efficiently and easily without damaging the customer relationship in spite of temporary payment difficulties.
- The service is provided in cooperation with our partner Kravia Finland Oy and it is available directly through Procountor.
- With Maksuvahti's automatic payment tracking, you can automate payment reminders.
- Read more about Maksuvahti here.
Payment reminder and debt-collection services Ropo Oy (Ropo Capital)
The Ropo Oy payment reminder and debt-collection services is provided by Procountor's partner Ropo Oy for sending reminders. Invoices still unpaid after sending a reminder can be forwarded to voluntary collection.
- More information on the payment reminder and debt-collection services and fees are available on Ropo's website.
- Procountor will not charge extra fees for transferring invoices to payment reminder and debt-collection services.
Set-up
When Ropo is taken into use as a debt collection partner in Procountor's Debt collection settings view , a link to their registration form is provided in an info banner under the debt collection partner dropdown menu. When the form has been filled, Ropo will process it, establishes the service contract and provides an access to Ropo's system.
Collection settings
When Ropo is selected as the debt collection partner, it is possible to choose:
Showing additional info on the payment reminder letter: use external invoice number on the payment reminder letter.
- If the setting is on, then the external invoice number is going to be the main invoice number on the payment reminder and debt collection letters. The Procountor invoice number is displayed as an accounting invoice number on the payment reminder letters.
Payment reminder channel: Use the same invoicing channel for the payment reminders as was used for the original invoice.
- By default, the setting is enabled, which means that payment reminders are sent via the same channel as the original invoice. However, collection letters are always sent by post.
- If the Payment reminder channel setting is on, the Don't send reminder letters electronically setting becomes visible in the customer and supplier registers. This setting prevents payment reminders from being sent through electronic channels, such as e-invoices or email. If this setting is enabled, payment reminders will be sent exclusively by post.
Transferring invoice data to the payment reminder and debt-collection service
Transferring invoice data to Ropo's service takes place through Procountor's Payment reminder function. After that, the transferred invoices are automatically delivered to the partner's server.
- More detailed instructions on transferring sales invoices to collection are available here.
When you send a payment reminder or collection assignments for the first time, you receive a form in your e-mail for opening an account. Filling it out and returning it generates the credentials for using the Ropo's service. Ropo will contact you after this.
- Ropo is happy to assist you with the use of the Ropo's service and provide answers to questions related to assignments when they have been transferred to the debt-collection service for processing.
- Procountor will not charge extra fees for transferring invoices to payment reminder and debt-collection services.
- You can find the contact information in Ropo's web page.
Settlements
- Ropo settles the cash transactions received for its assignments as reference payments, and these will be automatically allocated to the sales and purchase ledger in Procountor.
- The settlements of penal interests and expenses can be made either with or without reference.
- The posting of penal interest and expenses can be performed automatically using the default postings of bank statements or references.
Payments to forwarded invoices
If payment transactions occur in Procountor to invoices that have been forwarded to Ropo, Ropo will be notified of this automatically.