Procountor can forward past-due sales invoice assignments automatically to the payment reminder and debt-collection service of Maksuvahti, Ropo Capital, Svea Ekonomi or Visma Duetto Ltd.
Please note!
Svea Ekonomi and Visma Duetto services will end by the end of the year 2023. You can no longer choose Svea Ekonomi or Visma Duetto as a new collection partner. From now on you can choose Maksuvahti and Ropo Capital services as new payment reminder and debt-collection services. Maksuvahti is our new service, which is released in autumn 2023.
If Svea Ekonomi or Visma Duetto has already been selected as a collection partner, you can continue using them until the end of the year 2023. Please change the collection partner by the end of the year. Here you can read how to change the collection partner in Procountor.
Payment reminder and debt-collection services Maksuvahti
- With the Maksuvahti service, you can collect your outstanding receivables efficiently and easily without damaging the customer relationship in spite of temporary payment difficulties.
- The service is provided in cooperation with our partner Kravia Finland Oy and it is available directly through Procountor.
- With Maksuvahti's automatic payment tracking, you can automate payment reminders.
- Read more about Maksuvahti here.
Payment reminder and debt-collection services Ropo Capital
The Ropo Capital payment reminder and debt-collection services is provided by Procountor's partner Ropo Capital for sending reminders. Invoices still unpaid after sending a reminder can be forwarded to voluntary collection.
More information on the payment reminder and debt-collection services and fees are available on Ropo Capital's website.
- Procountor will not charge extra fees for transferring invoices to payment reminder and debt-collection services.
Transferring invoice data to the payment reminder and debt-collection service
Transferring invoice data to Ropo Capital's service takes place through Procountor's Payment reminder function. After that, the transferred invoices are automatically delivered to the partner's server.
- More detailed instructions on transferring sales invoices to collection are available here.
When you send a payment reminder or collection assignments for the first time, you receive a form in your e-mail for opening an account. Filling it out and returning it generates the credentials for using the Ropo's service. Ropo Capital will contact you after this.
- Ropo Capital is happy to assist you with the use of the Ropo's service and provide answers to questions related to assignments when they have been transferred to the debt-collection service for processing.
- Procountor will not charge extra fees for transferring invoices to payment reminder and debt-collection services.
- You can find the contact information in Ropo Capital's web page.
Settlements
- Ropo Capital settles the cash transactions received for its assignments as reference payments, and these will be automatically allocated to the sales and purchase ledger in Procountor.
- The settlements of penal interests and expenses can be made either with or without reference.
- The posting of penal interest and expenses can be performed automatically using the default postings of bank statements or references.
Payments to forwarded invoices
If payment transactions occur in Procountor to invoices that have been forwarded to Ropo Capital, Ropo Capital will be notified of this automatically.
Payment reminder and debt-collection services Svea Ekonomi
Svea reminder service and debt collection service is a service provided by Procountor's partner Svea Ekonomi for sending reminders and voluntary collection. Invoices still unpaid after sending a reminder are forwarded to voluntary collection.
- Additional information on the payment reminder and debt collection service and fees are available on Svea Ekonomi's website.
- Procountor will not charge extra fees for transferring invoices to payment reminder and debt-collection services.
Transferring invoice data to the payment reminder and debt-collection service
Transferring invoice data to Svea Ekonomi's service takes place through Procountor's Payment reminder function.
- The invoice data transferred is delivered to Svea Ekonomi's server automatically.
- If you are sending reminder assignments for the first time, you will receive a link in your e-mail for registering as a user of Svea Ekonomi's services and approving the service pricing and confirming your assignments.
Settlements
- Svea Ekonomi settles the cash transactions received for its assignments as reference payments, and these will be automatically allocated to the sales and purchase ledger.
- The settlements of penal interests and expenses are made with the message 'interests and expenses'.
- The posting of penal interest and expenses can be performed automatically using the default postings of bank statements or references.
Payments to forwarded invoices
If payment transactions occur in Procountor to invoices that have been forwarded to Svea, Svea Ekonomi will be notified of this automatically.
Svea has expressed that they do not want to receive credit loss or negative payment transactions. Therefore if the payment type to the paid elsewhere transaction in Procountor has been determined as credit loss or the payment transaction is negative, information about these transactions is not forwarded to Svea.
The payment type can be determined when adding a new payment transaction to a sales invoice in the Add payment transaction window.
Payment reminder and debt-collection services Visma Duetto Oy
The DuettoForte payment reminder service and The DuettoPro debt-collection service is a service provided by Procountor's partner Visma Duetto Ltd. for sending reminders and voluntary debt collection. Invoices still unpaid after sending a reminder are forwarded to voluntary collection.
- More information on the payment reminder service and fees are available on the Visma Duetto Ltd website.
- Procountor will not charge extra fees for transferring invoices to payment reminder and debt-collection services.
Transferring invoice data to the payment reminder and debt-collection service
Transferring invoice data to Visma Duetto Ltd.'s service takes place through Procountor's Payment reminder function.
- The invoice data transferred is delivered to Visma Duetto Ltd.s server automatically.
- If this is the first time you are using the service of Visma Duetto Ltd., you will be sent an e-mail link enabling you to register as a user of the company’s services and confirming the assignment.
Settlements
- Visma Duetto Ltd. settles the cash transactions received for its assignments as reference payments, and these will be automatically allocated to the sales and purchase ledger.
- The settlements of penal interests and expenses can be made either with or without reference.
- The posting of penal interest and expenses can be performed automatically using the default postings of bank statements or references.
Payments to forwarded invoices
If payment transactions occur in Procountor to invoices that have been forwarded to Visma Duetto, Visma Duetto services will be notified of this automatically.
It should be noted that if the invoice is marked as credit loss, this also requires the user to add a manual "Paid elsewhere" payment transaction to the sales invoice. Visma Duetto has asked that the invoices marked as credit loss would be separated from other invoices that have received payments. The way to separate these would be to use a different payment method when adding a new manual payment transaction to the sales invoice: If the payment method is for example credit loss or correction then Visma will know that this is credit loss. If the payment method is external bank transfer, cash, bank statement, charge card or reference payment then Visma will get information that this is actual payment, not credit loss.