Error situation related to revised tax cards, Jan 8th 2025 / Fixed Jan 13th 2025
Update Jan 13th: The error situation has now been fixed.
An error has been detected in the program, due to which the revised tax card applied for by the employee has not been updated in Procountor if the effective date of the revised tax card and the tax card in the program have been the same and the revised tax card has only had a difference in the annual income limit in addition to the basic percentage. The cause of the problem is known and a fix will be coming soon.
Incomes Register service break on Sunday 12th of January 2025
Incomes Register has a scheduled service break on Sunday 12th of January 2025 from 9AM until 3PM. Procountor Incomes register sending will be closed on Sun 12th at 8:45AM until 4PM.
Earnings payment reports sent during the break will be delivered after January 12th at 4PM. Employer's separate report sent during the break will remain in error and must be sent again.
E-salary date in online bank 30th of December 2024
If the salary date of a salary slip is 31.12.2024, the date is incorrectly shown as 31.12.2025 in online bank. On the slip itself the date is correct, and the situation doesn't affect salary payments.
We are investigating the situation, and apologize for any inconvenience.
There is a backlog in our billing
There is currently a backlog in our invoicing, please do not send more than one message about your issue. We will get back to you as soon as possible - in urgent matters, we recommend contacting us by phone. You can reach our billing on 020 785 1390 (Mon-Fri 9am-12pm).