Error situation with income limit of the tax card
Error has been detected in the program after version update on Sept 14th. January 2024 salary is not taken into account in the income limit of the tax card in a situation where the change tax card has entered into force before February 1, 2024. We will fix the situation as soon as possible.
We recommend checking when calculating the salary that the income limit is not being exceeded. With the correction, income limit monitoring starts from the effective date of the tax card.
If necessary, you can enter the amount of the correct income limit in the Additional information field for the salary calculation.
We apologize for the inconvenience caused by the situation!
Short service break on Fri 20th of September at 3AM
Procountor will have a short service break on Fri 20th of September 2024 at 3AM.
The outage also affects the API interface and the services that use it.
Incomes Register service break on Tuesday 24th of September
Incomes Register has a scheduled service break on Tuesday 24th of September. Procountor Incomes register sending will be closed on Tuesday 24th at 5:45PM until Wednesday 25th 8AM.
Earnings payment reports sent during the break will be delivered after 25th at 8AM. Employer's separate report sent during the break will remain in error and must be sent again.
Short service break on Tue 24th of September at 9PM
Procountor will have a short service break on Tue 24th of September 2024 at 9PM.
The outage also affects the API interface and the services that use it.
Exception in Accountor Finago Oy invoicing
The invoice for August (which will be delivered at the beginning of September) will exceptionally include the billing surcharge for invoices delivered by email and post (5 EUR) for June. This surcharge was not billed as usual on the July invoice.
Additionally, the August invoice will normally include the billing surcharge for invoices delivered by email and post for July, meaning the August invoice will exceptionally include the billing surcharges for two months.
The surcharge will only be billed to companies that receive Procountor invoices by post or email. If you receive the invoice directly in Procountor as an e-invoice, this notice does not apply to your company.
We apologize for the disruption in the billing schedule.
Error situation related to the data transfer from Mepco to Procountor
Some payment material transfers from Mepco to Procountor end up in an error. Procountor Key application may show that the verification was successful, but the transfer still fails. We recommend trying to transfer the payment materials several times if necessary.
We are investigating the error situation. We apologize for the inconvenience!