Here you can find an English manual for country specific features that apply to the Swedish version and that can't be found in the general English manual.
E-mail and scanning addresses
- In order to receive the scanned paper invoices and invoices sent via e-mail directly to the system, order Apix messaging fee-based e-mail and scanning address from Procountor (kundservice@finago.com) or via your contact person at your accounting firm.
- Your e-mail and scanning addresses are saved in the program under Administration > Company information> E-invoices and scanning addresses.
- If you want to receive e-mail invoices and scanned paper invoices from your suppliers in the future, the suppliers needs to be informed about the company's new billing addresses.
It is important to inform them that:
- in order for the scanning service to identify the invoices, the invoice address should be typed on the actual invoice, not just on the envelope and that no material other than invoices are to sent to this address.
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the invoice should always be enclosed in the e-mail in PDF format file. Note that one e-mail may contain a maximum of 10 attachments and the maximum size per attachment can be up to 10 Mb. An attachment in an e-mail is always interpreted as an invoice and only attachments in PDF format are accepted.
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Invoices or receipts that are sent to the e-mail scanning service must be scanned with a real scanner. It can’t be for instance a picture of an invoice or a receipt taken with a mobile phone which has been converted to a PDF file. The scanner unfortunately can’t interpret these kinds of invoices/receipts and hence the information risks being incomplete or incorrect.